Privacy Policy

Data we collect

Account details (email, name), your chatbots and knowledge-base content, conversation records from your chatbots, and usage/billing records needed to operate the service.

How we use it

To provide the service: generating AI responses (prompts are processed by third-party AI service providers), metering usage, billing, security monitoring and support.

Isolation

Customer data is tenant-isolated. Your documents and conversations are never used to answer another customer's chatbot.

Your controls

You can export or delete conversations and documents, set retention preferences, and delete your account from Settings. Payment data is processed by Paddle; we do not store card numbers.

Cookies

We use a single secure, httpOnly session cookie for authentication.