ChatForge

ChatForge

Documentation

Guides for getting the most out of the platform.

Getting started

Create an account, verify your email, then open the dashboard and choose “Create Chatbot”.

Creating a chatbot

Set a name, welcome message, system instructions, personality, temperature and memory. Use the built-in test chat before publishing.

Uploading knowledge

Supported: PDF, TXT, DOCX, Markdown, website URLs, FAQ entries and Q&A pairs. Documents are chunked and indexed; status shows in the Knowledge Base page.

Built-in AI assistance

AI assistance is included with your chatbot. Review your plan allowance and track usage and charges in your dashboard.

Installing the widget

Publish your chatbot, add your domains under Allowed Domains, then paste the script tag shown in Integrations before the closing body tag of your site.

Managing usage & billing

Plans include a monthly allowance. Usage beyond it draws from service credits. Every request appears in API Usage and the credit ledger.

Troubleshooting

Chatbot not answering? Check it is published (Active), the domain is allowed, and the account has allowance/credits remaining.