ChatForge

Help Center

Answers to common questions.

Why does my chatbot say it is unavailable?

It is either not published (Active), the visiting domain is not in Allowed Domains, or the account is out of allowance/credits.

How do credits work?

Each AI request reserves an estimated amount, then records the actual usage charge. Unused reserved credits are released. Your credit history shows each change.

Do I need a separate AI account?

No — AI assistance is included with ChatForge. Manage your usage and plan from your dashboard.

How do I delete my data?

Delete conversations or documents any time from the dashboard. Account deletion removes your data permanently from Settings.

Which file types can I upload?

PDF, TXT, DOCX and Markdown up to 10MB, plus website URLs, FAQ entries and Q&A pairs.